Terms and Conditions

1. Acceptance of Terms

By accessing, browsing, or using the LottoFortuneFinder website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). These Terms constitute a legally binding agreement between you and LottoFortuneFinder Pty Ltd ("Company," "we," "us," or "our").

If you do not agree with any part of these Terms, you must not use our services. Your continued use of our platform following any changes to these Terms constitutes acceptance of those changes.

2. Eligibility and Registration

2.1 Age Requirements

You must be at least 18 years of age to register for an account and participate in lottery games. By registering, you confirm that you meet this age requirement and that all information provided is accurate and complete.

2.2 Geographic Restrictions

Our services are available exclusively to residents of Australia who are physically located within Australian territory at the time of registration and ticket purchase. You must provide valid Australian identification and address verification.

2.3 Account Registration

You may maintain only one account per person. Multiple accounts are strictly prohibited and may result in account closure and forfeiture of funds. You are responsible for:

• Providing accurate, current, and complete registration information
• Maintaining the security of your login credentials
• Updating your personal information when changes occur
• Notifying us immediately of any unauthorized account access

3. Description of Services

LottoFortuneFinder provides an online platform for purchasing tickets to authorized lottery games. Our services include:

• Online lottery ticket sales for official Australian lottery games
• Secure payment processing and account management
• Draw result notifications and prize claim assistance
• Customer support and responsible gaming tools
• Statistical analysis and number selection tools

4. Account Responsibilities

4.1 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to:

• Use a strong, unique password for your account
• Log out completely after each session
• Never share your login credentials with others
• Report suspicious activity immediately

4.2 Account Information

You must ensure that all account information remains accurate and up-to-date. This includes personal details, contact information, and payment methods. Failure to maintain accurate information may result in delayed prize payments or account restrictions.

5. Ticket Purchases and Payment

5.1 Ticket Validity

Lottery tickets purchased through our platform are valid only for the specific draw date and game selected. Once a ticket is purchased and confirmed, it cannot be canceled, modified, or refunded except as required by law.

5.2 Payment Methods

We accept the following payment methods:

5.3 Failed Payments

If a payment fails after ticket confirmation, we reserve the right to void the ticket and remove it from your account. You will be notified of any payment failures and given the opportunity to resolve the issue.

6. Lottery Draws and Results

6.1 Draw Schedule

Regular lottery draws are conducted on Tuesdays, Thursdays, and Saturdays at 8:30 PM AEST/AEDT. Special draws may be scheduled at different times and will be announced in advance.

6.2 Draw Process

All draws are conducted using certified random number generation systems and are overseen by independent auditors to ensure fairness and transparency. Draw results are published immediately after each draw.

6.3 Result Disputes

Official draw results are final and binding. Disputes regarding results must be submitted within 7 days of the draw date and will be investigated according to our dispute resolution procedures.

7. Prize Claims and Distribution

7.1 Prize Categories

• Automatic Prizes: Winnings up to $1,000 are automatically credited to your account within 1 hour of draw completion
• Manual Prizes: Winnings over $1,000 require identity verification and may take 1-5 business days to process
• Major Prizes: Winnings over $10,000 may require additional verification and legal documentation

7.2 Prize Claim Period

You have 12 months from the draw date to claim your prize. Unclaimed prizes after this period are forfeited and transferred to the unclaimed prize pool for future promotions.

7.3 Tax Obligations

Prize winners are responsible for any applicable taxes on their winnings. We will provide necessary documentation for tax reporting purposes but do not provide tax advice.

8. Responsible Gaming

We are committed to promoting responsible gaming practices. Our responsible gaming measures include:

• Daily, weekly, and monthly spending limits
• Self-exclusion options (temporary and permanent)
• Reality checks and session time limits
• Access to problem gambling support resources
• Account monitoring for problematic behavior patterns

9. Prohibited Activities

The following activities are strictly prohibited and may result in account termination:

• Creating multiple accounts or using false identity information
• Attempting to manipulate or interfere with our systems
• Colluding with other players or third parties
• Using automated systems, bots, or scripts
• Money laundering or financing illegal activities
• Chargebacks or payment disputes without valid reason
• Harassment of staff or other customers
• Violating any applicable laws or regulations

10. Intellectual Property

All content on our platform, including but not limited to text, graphics, logos, images, software, and data compilations, is the property of LottoFortuneFinder Pty Ltd or our licensors and is protected by Australian and international copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

11. Limitation of Liability

To the maximum extent permitted by law, LottoFortuneFinder Pty Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising from:

• Your use of or inability to use our services
• Technical malfunctions or system failures
• Unauthorized access to your account
• Third-party services or payment processors
• Internet connectivity issues

Our total liability to you for any claims relating to these Terms shall not exceed the amount paid by you to us in the 12 months preceding the claim.

12. Privacy and Data Protection

We collect, use, and protect your personal information in accordance with our Privacy Policy and the Australian Privacy Act 1988. By using our services, you consent to our collection and use of your information as described in our Privacy Policy.

We implement industry-standard security measures to protect your personal and financial information, but cannot guarantee absolute security against all threats.

13. Account Suspension and Termination

13.1 Suspension Grounds

We may suspend or terminate your account immediately if you:

• Violate any provision of these Terms
• Engage in fraudulent or illegal activities
• Fail to provide required verification documents
• Request self-exclusion or account closure
• Become subject to insolvency proceedings

13.2 Effect of Termination

Upon termination, your access to our services will cease immediately. Any remaining account balance will be returned to you after deducting any applicable fees or charges, subject to verification requirements.

14. Dispute Resolution

If you have a dispute with us, please contact our customer support team first. We will make reasonable efforts to resolve the issue through direct negotiation.

If the dispute cannot be resolved informally, it shall be settled through binding arbitration in accordance with the rules of the Australian Centre for International Commercial Arbitration (ACICA).

15. Changes to Terms

We reserve the right to modify these Terms at any time. Material changes will be notified through:

• Email notification to registered users
• Prominent notice on our website
• In-app notifications

Changes become effective 30 days after notification unless you object by closing your account. Continued use of our services after the effective date constitutes acceptance of the modified Terms.

16. Governing Law

These Terms are governed by the laws of New South Wales, Australia. Any legal action or proceeding arising under these Terms will be brought exclusively in the courts of New South Wales, and you consent to the jurisdiction of such courts.

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.