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Frequently Asked Questions
How do I create an account?
Click the "Register" button and fill out the registration form with your personal details. You must be 18 or older and provide valid Australian identification.
How do I purchase lottery tickets?
After logging in, select your numbers or use Quick Pick, choose your game type, and complete the secure payment process. Your tickets are stored digitally in your account.
When are the draws held?
Regular draws are held every Tuesday, Thursday, and Saturday at 8:30 PM AEST. Special draws may be scheduled on different dates and will be announced in advance.
How do I claim my winnings?
Winnings under $1,000 are automatically credited to your account. Larger prizes require identity verification and may take 1-3 business days to process.
Is my personal information secure?
Yes, we use 256-bit SSL encryption and comply with Australian privacy laws. Your personal and financial information is protected with industry-leading security measures.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, PayPal, and bank transfers. All transactions are processed securely through encrypted payment gateways.